NO. You don't need to use your insurance preferred auto body shop. The selection is yours -- it's the law.
Insurers have fix contracts with body shops here in Bryan / College Station. Selecting the underwriter's body shop benefits, the insurance company, which includes negotiated lower labor and materials rates, in addition to parts reductions with those shops. The body shop will have satisfied the underwriter's minimal gear and training prerequisites. Their shop will be also required by insurance companies to give a very long guarantee (but do you really want to have to get it warrantied in the first place? - take a look at what is common when choosing the "preferred" insurance provider).
Insurance claims reps are provided set objectives they must meet each day. Generally speaking, their goal is to send at least 40% of their claims to their pre-negotiated repair shops. Representatives will often attempt to get you shy away from using your own auto body shop, telling you your shop isn't on their coverage, so they won't be competent to manage your claim. They may describe that it is going to take a week or more before an adjuster is likely to be able to write an estimation on your own car. Often they are able to go further by saying that they will not guarantee the repair in case you don't have your automobile fixed at their approved shop.
Avoid being intimidated by this scare tactic: Regardless of who's paying the invoice a lifetime warranty is provided by any reputable auto body repair shop. Henley's is methodical about managing your claim and also keeping it economical for you. Additionally, Henley's estimators have worked with your insurer's claims procedure before and understand their policies, to finish the estimate and complete the repair promptly.
Again, the selection is yours.
Overall, whether it's the insurance provider's recommended store or your store of choosing, it's vital that you opt for a body shop that does great work and makes you feel comfortable. Ask your friends, family, and coworkers for recommendations.